Help and Support
3 Steps to Getting Started
1Choose a Game
Browse our list of great games and choose one you would like to play
2Register & Activate
Enter a few details to create your account, make a deposit and receive a welcome bonus. Don't forget to activate your account from your registered email address!
Start playing your chosen game and have fun!
In order to make a deposit and play for real money, you must first register to play at Lotto Games. Once you have registered and logged in, you will be able to deposit to play for real money.
To deposit, click on the "Cashier" icon, followed by the "Deposit" option. You can then select which payment method you wish to use (Visa, Mastercard, Maestro, Neteller or Skrill) and the total sum of your deposit. For more information on deposits and payment methods, please see our Depositing Methods page.
Promotions & Bonuses
When you make your first deposit with the Lotto Games, you may be eligible for a bonus of up to 100% of your initial deposit up to £/€/$200. Please read more about bonuses and look at the Latest Promotions.
- A registered player may, by providing written notice to Lotto Games, set their own deposit limit per day, week or month.
- A written notice from a registered player setting a new deposit limit or reducing an existing deposit limit has effect upon its receipt by Lotto Games, or as soon as is practicable thereafter.
- A registered player who has set a deposit limit under the foregoing section 1 may, by providing written notice to Lotto Games, increase or revoke the deposit limit after a minimum waiting period of Seven (7) days from the time of the request, unless the limit is set to zero.
- Lotto Games will not accept a deposit from a registered player contrary to a limit set for that player under this Part.
Contact Us for self-limitation.
Cashing out at the Lotto Games page is easy and can be done by a variety of methods. Click on the "Cashier" icon, followed by the "Withdrawal" option. You then have the option of selecting which withdrawal method you wish to use.
As soon as you have selected to withdraw funds into your account, you will then be sent a confirmation email with all the transaction details added. Please be aware that any cash out request are processed in 3 business days, during which you can reverse the request by going into the Cashier, press the "Cancel Withdrawal" tab, click cancel and get back your requested amount back into your balance - contact us.
Once your funds have been delivered to your chosen withdrawal method, you will receive an email notification of this transaction.For more information on making withdrawals from your account, please see our Cashing Out page.
Should you have any problems with your account you can get in touch with us directly by email. Please visit the Contact Us page for more information.