Help and Support

3 Steps to Getting Started

Choose a Game

Browse our list of great games and choose one you would like to play

Register

Enter a few details to create your account and receive your £10 free no-deposit bonus

Play

Start playing your chosen game and have fun!

Depositing

To make a deposit and to be able to play for real money, you must first register to play at Lotto Casino. After you register and login, you will be able to deposit to play for real money, by following the below instructions. Simply Click on the "Cashier" icon, followed by the "Deposit" option.

More help on depositing

Promotions & Bonuses

When you make your first deposit with Lotto Casino, you may be eligible for a bonus of up to 100% of your initial deposit. Please read more about bonuses and look at the latest promotions.

Self Limitation

  1. A registered player may, by providing written notice to Lotto Casino, set their own deposit limit per day, week or month.
  2. A written notice from a registered player setting a new deposit limit or reducing an existing deposit limit has effect upon its receipt by Lotto Casino, or as soon as is practicable thereafter.
  3. A registered player who has set a deposit limit under the foregoing section 1 may, by providing written notice to Lotto Casino, increase or revoke the deposit limit after a minimum waiting period of Seven (7) days from the time of the request, unless the limit is set to zero.
  4. Lotto Casino will not accept a deposit from a registered player contrary to a limit set for that player under this Part.

Contact Us for self-limitation.

Cashing Out

Cashing out is easy and can be done by a variety of methods. Click on the "Cashier" icon, followed by the "Withdrawal" option. Cash out requests can only be cancelled while they are still in the 'pending' mode. Read more about cashouts.

Contact Us

Please click here to contact Lotto Casino


Game Help

Below are links to the help files for all our games. Should you require further game assistance after reading the help files, please contact us.

Game Help
5 Reel Drive Help playing 5 Reel Drive
Adventure Palace Help playing Adventure Palace
Agent Jane Blonde Help playing Agent Jane Blonde
Alaskan Fishing Help playing Alaskan Fishing
American Roulette Help playing American Roulette
Amsterdam Masterplan Help playing Amsterdam Masterplan
Arctic Agents Help playing Arctic Agents
Arctic Fortune Help playing Arctic Fortune
Around The World Help playing Around The World
Asian Beauty Help playing Asian Beauty
Avalon Help playing Avalon
Baccarat Help playing Baccarat
Battlestar Galactica Help playing Battlestar Galactica
Big Kahuna Help playing Big Kahuna
Big Kahuna - Snakes and Ladders Help playing Big Kahuna - Snakes and Ladders
Big Top Help playing Big Top
Bobby 7s Help playing Bobby 7s
Break Da Bank Again Help playing Break Da Bank Again
Burning Desire Help playing Burning Desire
Bush Telegraph Help playing Bush Telegraph
Carnaval Help playing Carnaval
Carnival Royale Help playing Carnival Royale
Cash Clams Help playing Cash Clams
Cash Crazy Help playing Cash Crazy
Cashanova Help playing Cashanova
CashSplash 3 Reel Help playing CashSplash 3 Reel
CashSplash 5 Reel Help playing CashSplash 5 Reel
Cashville Help playing Cashville
Centre Court Help playing Centre Court
Cherry Blossom Help playing Cherry Blossom
Classic Blackjack Gold Help playing Classic Blackjack Gold
Cool Buck Help playing Cool Buck
Cosmic Cat Help playing Cosmic Cat
Crazy 80s Help playing Crazy 80s
Crazy Chameleons Help playing Crazy Chameleons
Deck the Halls Help playing Deck the Halls
Deuces Wild Poker Help playing Deuces Wild Poker
Dino Might Help playing Dino Might
Dogfather Help playing Dogfather
Doggy Reel Bingo Help playing Doggy Reel Bingo
Double Bonus Poker Help playing Double Bonus Poker
Dr Magoo Help playing Dr Magoo
Dr Watts Up Help playing Dr Watts Up
Drone Wars Help playing Drone Wars
Eagles Wings Help playing Eagles Wings
European Roulette Gold Help playing European Roulette Gold
Fat Lady Sings Help playing Fat Lady Sings
Fire Hawk Help playing Fire Hawk
French Roulette Help playing French Roulette
Fruit Fiesta 3 Reel Help playing Fruit Fiesta 3 Reel
Fruit Fiesta 5 Reel Help playing Fruit Fiesta 5 Reel
Genies Gems Help playing Genies Gems
Gift Rap Help playing Gift Rap
Gold Factory Help playing Gold Factory
Gold Mine Help playing Gold Mine
Great Czar Help playing Great Czar
Great Griffin Help playing Great Griffin
HellBoy Help playing HellBoy
Hells Grannies Help playing Hells Grannies
Hitman Help playing Hitman
Ho Ho Ho Help playing Ho Ho Ho
Hot Hot Volcano Help playing Hot Hot Volcano
Hot Ink Help playing Hot Ink
Hot Shot Help playing Hot Shot
House of Dragons Help playing House of Dragons
Immortal Romance Help playing Immortal Romance
Jason and the Golden Fleece Help playing Jason and the Golden Fleece
Jewels of the Orient Help playing Jewels of the Orient
Joker Jester Help playing Joker Jester
Karate Pig Help playing Karate Pig
Kathmandu Help playing Kathmandu
King Arthur Help playing King Arthur
King Cashalot Help playing King Cashalot
Kings of Cash Help playing Kings of Cash
Ladies Nite Help playing Ladies Nite
Lady In Red Help playing Lady In Red
Leagues of Fortune Help playing Leagues of Fortune
Legend of Olympus Help playing Legend of Olympus
Live Baccarat Help playing Live Baccarat
Live Multi Player Baccarat Help playing Live Multi Player Baccarat
Live Multi Player Blackjack Help playing Live Multi Player Blackjack
Live Multi Player Roulette Help playing Live Multi Player Roulette
Live Roulette Help playing Live Roulette
Loaded Help playing Loaded
LotsALoot 5 Reel Help playing LotsALoot 5 Reel
Louisiana Double Help playing Louisiana Double
Love Bugs Help playing Love Bugs
Lucky Darts Help playing Lucky Darts
Lucky Rabbits Loot Help playing Lucky Rabbits Loot
Lucky Witch Help playing Lucky Witch
Machu Picchu Help playing Machu Picchu
Mad Hatters Help playing Mad Hatters
Mad Mad Monkey Help playing Mad Mad Monkey
Magic Boxes Help playing Magic Boxes
Magic Charms Help playing Magic Charms
Mayan Princess Help playing Mayan Princess
Mega Spins Break Da Bank Help playing Mega Spins Break Da Bank
Mermaids Millions Help playing Mermaids Millions
Money Mad Monkey Help playing Money Mad Monkey
Monster Mania Help playing Monster Mania
Moonshine Help playing Moonshine
Mount Olympus - Revenge of Medusa Help playing Mount Olympus - Revenge of Medusa
Multi Wheel Roulette Gold Help playing Multi Wheel Roulette Gold
Munchkins Help playing Munchkins
Mystic Dreams Help playing Mystic Dreams
Old King Cole Help playing Old King Cole
Oriental Fortune Help playing Oriental Fortune
Pick n Switch Help playing Pick n Switch
Playboy Help playing Playboy
Playboy Help playing Playboy
Pollen Nation Help playing Pollen Nation
Premier Blackjack Hi Lo Help playing Premier Blackjack Hi Lo
Premier Blackjack Multi-Hand Help playing Premier Blackjack Multi-Hand
Premier Blackjack Multi-Hand Bonus Help playing Premier Blackjack Multi-Hand Bonus
Premier Roulette Help playing Premier Roulette
Premier Roulette Diamond Edition Help playing Premier Roulette Diamond Edition
Prime Property Help playing Prime Property
Pure Platinum Help playing Pure Platinum
Reel Gems Help playing Reel Gems
Reel Strike Help playing Reel Strike
Retro reels Help playing Retro reels
Retro Reels - Extreme Heat Help playing Retro Reels - Extreme Heat
Retro Reels Diamond Glitz Help playing Retro Reels Diamond Glitz
Rhyming Reels - Hearts and Tarts Help playing Rhyming Reels - Hearts and Tarts
Rhyming Reels - Jack and Jill Help playing Rhyming Reels - Jack and Jill
Riviera Riches Help playing Riviera Riches
Roller Derby Help playing Roller Derby
Royal Roller Help playing Royal Roller
Santas Wild Ride Help playing Santas Wild Ride
Scrooge Help playing Scrooge
Shoot! Help playing Shoot!
Silver Fang Help playing Silver Fang
Skull Duggery Help playing Skull Duggery
Soccer Safari Help playing Soccer Safari
Sovereign of the Seven Seas Help playing Sovereign of the Seven Seas
Spanish 21 Blackjack Gold Help playing Spanish 21 Blackjack Gold
Spring Break Help playing Spring Break
Starlight Kiss Help playing Starlight Kiss
Starscape Help playing Starscape
Stash of the Titans Help playing Stash of the Titans
SunQuest Help playing SunQuest
Sunshine Reef Help playing Sunshine Reef
Supe it Up Help playing Supe it Up
Surf Safari Help playing Surf Safari
Tally Ho Help playing Tally Ho
The Dark Knight Help playing The Dark Knight
The Finer Reels of Life Help playing The Finer Reels of Life
The Forgotten Land of Lemuria Help playing The Forgotten Land of Lemuria
The Joy of Six Help playing The Joy of Six
The Lost Princess Anastasia Help playing The Lost Princess Anastasia
The Osbournes Help playing The Osbournes
The Rat Pack Help playing The Rat Pack
The Snake Charmer Help playing The Snake Charmer
The Twisted Circus Help playing The Twisted Circus
Throne of Egypt Help playing Throne of Egypt
Thunderstruck Help playing Thunderstruck
Thunderstruck II Help playing Thunderstruck II
Tomb Raider - Lara Croft Help playing Tomb Raider - Lara Croft
Tomb Raider - Secret of the Sword Help playing Tomb Raider - Secret of the Sword
Tootin Car Man Help playing Tootin Car Man
Totem Treasure Help playing Totem Treasure
Treasure Nile Help playing Treasure Nile
Triple Pocket Hold 'em Help playing Triple Pocket Hold 'em
TunzaMunni Help playing TunzaMunni
Untamed Bengal Tiger Help playing Untamed Bengal Tiger
Untamed Giant Panda Help playing Untamed Giant Panda
Untamed Wolf Pack Help playing Untamed Wolf Pack
Vegas Strip Blackjack Help playing Vegas Strip Blackjack
Vegas Strip Blackjack Gold Help playing Vegas Strip Blackjack Gold
Vinyl Countdown Help playing Vinyl Countdown
Wasabi San Help playing Wasabi San
Western Frontier Help playing Western Frontier
What A Hoot Help playing What A Hoot
What on Earth Help playing What on Earth
Wheel of Wealth Special Edition Help playing Wheel of Wealth Special Edition
Winning Wizards Help playing Winning Wizards
Witches Wealth Help playing Witches Wealth